On January 1, 2016, FRG announced the launch of it enhanced cloud-based service portal powered by ConnectWise. Designed specifically for organizations that sell, service and support technology, FRG is now delivering a powerful business management platform designed to increase customer satisfaction by streamlining its Help Desk operations. Leveraging industry-recognized best practices, FRG clients will experience new ways to initiate service requests, view and communicate updates on tickets, monitor progress and performance as well as generate reports. For clients where multiple individuals need to be informed, we have that covered too. FRG’s Service portal centralizes all information for easy access for those that need to know – improving efficiencies for your organization.
For more information or a demonstration on how FRG’s portal can help your organization, please send us an inquiry at email@example.com.
Because Your Experience Matters.