Privacy Policy

Who we are

Our website address is: https://frg.solutions

What personal data we collect and why we collect it

Contact forms & Emails

If you send us an inquiry email via one of our contact forms you will be providing your email address and any other personal information you choose to provide. Email and other personal data sent via your email allows us to accurately communicate regarding your needs and may be saved indefinitely in our email inboxes and personal contact apps.

Our Online Store

FRG partners with Channel Media Company to offer simple purchase processes in our embedded online store at https://frg.solutions/shop/. In the process of shopping for products through our online store, your personal information may be collected by Channel Media Company on behalf of FRG to ensure accurate and expedient fulfillment of your orders and requests; to communicate order and promotional information; to manage your account preferences, and to provide site performance details that can help to improve store shopping experiences. When using our embedded online store, personal information is collected by Channel Media Company whose privacy policy can be found here: http://www.channelmediacompany.com/privacy-policy.php

Other embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our site uses a basic implementation of Google Analytics to improve user experience and to monitor site usage for security purposes. We track site page visits, amount of time on the site, user device/browser/provider settings, and general location of each visitor. When traffic usage is sent to Google Analytics, IP addresses of each visitor are “anonymized” so that exact locations of site users are not known.

Maps

Like any website that uses Google Maps, when you access the Google map used on our site, depending on the privacy settings you have set on your browser, Google may be collecting information about your browser, screen type, operating system, IP address and location. Google collects this information to allow you to get directions to us and to help ensure the quality of your web experience. You may be able to disable location tracking through your web browser or mobile device.

Google Fonts

Our site may utilize Google Fonts to display brand-specific fonts to enhance the user experience for visitors whose browser supports Google fonts. The Google Fonts API is designed to limit the collection, storage, and use of end-user data to what is needed to serve fonts efficiently. Font files and CSS assets may be stored in your browser cache. Aggregate font usage is monitored by Google Fonts and kept secure.

Site Security

Our site hosting service may track IP addresses, browser/OS information, and site usage statistics for security purposes.

Who we share your data with

Beyond what is noted above for the normal operation of the website, for processing your orders through our online store, for timely and accurate processing of your services, and as required by legal or security purposes, we do not share personal data collected through the website with anyone without permission.

How long we retain your data

Your site usage data including your browser/OS/provider, page visits, and IP address, and any other personal information collected through our site may be retained indefinitely. Data retained by our online store partner Channel Media Company is retained according to the details of their privacy policy.

What rights you have over your data

You can request that we erase any personal data that our website retains about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can control many location / cache settings via your web browser and/or your mobile device. These settings may help to prevent transmission of personal data.

Where we send your data

Login attempts may be checked through an automated spam detection service. Your anonymized site visit data is sent to Google Analytics. Your location may be transmitted to Google Maps services.

Additional information

How we protect your data

Our site uses https SSL encryption to help prevent unauthorized interception of personal data that is shared with us. Our site is hosted via reputable services who value your privacy and collect/use your personal data to help ensure site security.

What data breach procedures we have in place

In the case of a data breach, we will notify any/all users of the site whose stored personal data may have been affected. We can reset passwords for all site users.

Contact us

If you have any questions about our usage of your personal data, or would like us to remove your personal data from our site database or other records please contact us.

Call: 800-792-7717

Email: info@frg.solutions